A New Way Recovery Residence values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, or submit information through our forms.
Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Phone number
- Email address
- Information submitted through application, contact, or referral forms
- Any information you choose to share when contacting us
We may also collect non-personal information automatically, such as:
- Browser type
- Device information
- IP address
- Pages visited on our website
- Date and time of visits
This information helps us improve our website and services.
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and requests
- Process applications and referrals
- Communicate with residents, families, and professionals
- Improve our website and services
- Maintain safety, security, and compliance
We do not sell or rent your personal information.
Confidentiality and Sensitive Information
A New Way Recovery Residence is not a medical or treatment provider. Information submitted through our website is not considered protected health information under HIPAA. However, we treat all personal and sensitive information with care and discretion.
We encourage you not to submit highly sensitive medical or personal details through website forms unless requested.
Information Sharing
We may share information only in the following circumstances:
- With your consent
- When required by law or legal process
- To protect the safety, rights, or property of our residents, staff, or others
- With trusted service providers who assist in operating our website or communications, and who are required to keep information confidential
We do not share personal information for marketing purposes.
Cookies and Website Analytics
Our website may use cookies or similar technologies to improve user experience and understand how visitors interact with the site. Cookies do not collect personally identifiable information unless you voluntarily provide it.
You can choose to disable cookies through your browser settings, though this may affect website functionality.
Data Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. While no method of transmission over the internet is 100 percent secure, we strive to use commercially acceptable means to protect your personal information.
Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services and website are intended for adults age 18 and older. We do not knowingly collect personal information from individuals under the age of 18.
Your Choices
You may request to:
- Access, update, or correct your personal information
- Request that we delete your information, subject to legal or operational requirements
To make a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
A New Way Recovery Residence
Website: https://anewwayhouse.com
